Reviews Print Correction Save

The Relatives and Residents Association

For anyone needing support or information on going into care, paying for care or having concerns about the care a loved one is receiving.

Address:
1 The Ivories, 6-18 Northampton Street, London, N1 2HY
Telephone:
020 7359 8136
Website:
Sector:
Public

Related Information

Related Factsheets

Subject Definitions

It's a big decision to go into residential or nursing care, and not one that's always easily made. There will be lots of issues to consider, places to look at, and things to watch out for, but the whole process will be easier if you can try to keep viewing it as a positive step. Moving into care can actually be an opportunity. Not only will you have the chance to make new friends with other residents, you will also be surrounded by friendly staff who will be able to make life more comfortable for you. The most important thing to keep in mind is what you are looking for – the care you need, at a price you can afford, in a home that's right for you.
Carers come from all backgrounds and can be any age. Caring can be rewarding, but it can be difficult too. Here are ten important things that any carer should know to help with their caring role and make sure they get the support they are entitled to.
Carers come from all backgrounds and can be any age. Caring can be rewarding, but it can be difficult too. Here are ten important things that any carer should know to help with their caring role and make sure they get the support they are entitled to.
Healthcare is the treatment and prevention of illness. Health care is delivered by professionals in medicine, dentistry, nursing, pharmacy and allied health services.
Most of the treatment available under the National Health Service (NHS) is free, but there are some things for which some older people may have to pay part, all or part of the cost of, such as dental care and glasses. If you are on Income Support, Pension Credit or have Certificate HC2 or HC3, which means you can apply for a low income entitlement, most of these services will be free or subsidised. If you are on Pension Credit you will automatically qualify for help with the cost of travelling to and from hospital for NHS treatment. You may also get help towards these costs if you have a certificate HC2 or HC3 on grounds of low income. For further information contact the Benefits Agency or Age Concern Croydon.
Home Care services offer practical help and support to people at home with essential daily tasks they are unable to manage safely for themselves.
Continuing care is professional care given to meet the physical or mental health needs of adults with a disability, injury or illness over an extended period of time. NHS continuing healthcare means a package of care that is arranged and funded by the NHS and is free of charge to the person receiving the care. This is sometimes called fully funded NHS care.
NHS Funded Nursing Care (FNC) is provided to clients residing in registered nursing homes only. The National Framework states that the local authority cannot provide clinical services because the NHS is responsible for any care that must be provided by a registered nurse.
Non-residential care includes things like home care, day care and direct payments.
Outpatient care describes medical care or treatment that does not require an overnight stay in a hospital or medical facility. Outpatient care may be administered in a medical office or a hospital, but most commonly, it is provided in a medical office or outpatient surgery center.
There are various ways you can make payments, depending on what suits you. You can ask a representative to make payments on your behalf e.g. a relative or close friend. Non-residential care services are home support, attendance at day services and sitting services. You may have to pay for these services, but the amount will depend on your individual circumstances.
The type of care you require, where you live and the amount of capital you have will affect how much you pay for a care home. If your care assessment has determined that you need intermediate care you will not be charged for this service. This could be for any period of time, normally up to six weeks.