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Care Quality Commission

 Our job is to check whether hospitals,
care homes and care services are meeting
national standards

Finsbury Tower, 103-105 Bunhill Row, London, EC1Y 8TG
030 00616161

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Subject Definitions

Healthcare is the treatment and prevention of illness. Health care is delivered by professionals in medicine, dentistry, nursing, pharmacy and allied health services.
Most of the treatment available under the National Health Service (NHS) is free, but there are some things for which some older people may have to pay part, all or part of the cost of, such as dental care and glasses. If you are on Income Support, Pension Credit or have Certificate HC2 or HC3, which means you can apply for a low income entitlement, most of these services will be free or subsidised. If you are on Pension Credit you will automatically qualify for help with the cost of travelling to and from hospital for NHS treatment. You may also get help towards these costs if you have a certificate HC2 or HC3 on grounds of low income. For further information contact the Benefits Agency or Age Concern Croydon.
Home Care services offer practical help and support to people at home with essential daily tasks they are unable to manage safely for themselves.
Continuing care is professional care given to meet the physical or mental health needs of adults with a disability, injury or illness over an extended period of time. NHS continuing healthcare means a package of care that is arranged and funded by the NHS and is free of charge to the person receiving the care. This is sometimes called fully funded NHS care.
Non-residential care includes things like home care, day care and direct payments.